What is a Client User Manual and why do I need one?
At the end of a project, especially a construction related project, there is a wide range of information to be collated and shared with the client. Many SMEs will fail to do this, simply wanting to get off the job and on to the next one. A “Client User Manual”, sometimes referred to as an “Operations & maintenance (O&M) manual” is the professional way to deliver this documentation to your client and in so doing set yourself apart from your competition.
Bizblocs cloud has turned the Client User Manual into an online, simple, step-by-step process. This tool makes it easy for you to capture and then share in a single branded document all of the following (and more):
- Information relating to materials used
- Product details and maintenance requirements
- Manufacturers details
- Suppliers details
- Warranty information
- User manuals
- Operating instructions
- “As built” drawings
- Testing and servicing schedules
- Emergency procedures
- And anything else relevant to post project success and client satisfaction