Hills Electrical South West Ltd is a successful electrical contracting business, servicing commercial clients in the construction and property markets. Hills employs 15 people, works on around 200 projects a year with a typical value of £2k to £200k. Hills adopted an early version of Bizblocs in 2015 and in 2018 moved onto Bizblocs cloud. Steve Lloyd of Hills commented that Bizblocs “has helped us to grow the business by demonstrating higher standards to our clients.” Prior to using Bizblocs, Hills had a typically ad hoc and informal approach to project, health & safety and risk management.
Key client and staff contact information, training records, project plans, risk assessments and incident reports were all managed using unconnected documents, mostly filed away in traditional cabinets. Every new project involved starting from scratch, or at best searching through old documents in order to cut and paste relevant information. By pulling all of the key aspects of safe working into a single cloud based application has enabled the directors of the business to simplify the task of preparing and sharing key project and client documentation.
By making this information available on screen, 24/7 and by ‘wrapping’ these key documents in the Hills branding, the business has been able to demonstrate to clients that they are a serious business operating to the highest standards. This in turn has led to success in delivering bigger, more valuable projects, efficiently. Ultimately the business is growing and more profitable than before.